Alutec Raptr

Q) In the picture the wheel has a different number of bolt holes than my vehicle requires, does this wheel still fit my vehicle correctly?

A) Most wheel manufacturer's only supply one main picture for each wheel design, but the wheel model will be available in a variety of fitments. The picture is for illustration purposes only, so sometimes may show 4 holes, sometimes 5, but the wheels will be suppied in the correct stud pattern for your car. Once you select your vehicle details on our webiste, the website will only display wheels that ARE MADE in the correct stud pattern (PCD) for your car.

Q) The website says that the wheels fit my vehicle, but how do I know that they actually do?

A) Our website data is compiled by our experienced wheel experts from a variety of sources. Vehicle manufacturer's, wheel manufacturer's, ETRTO data, TüV document's, 3rd party wheel fitment data companies, specialist tuner companie's, our own experiences, customer experiences, and more. The data is then cross referenced to eliminate any inaccuracies, providing the most comprehensive and advanced wheel fitment data available via the web to the UK. No other UK website checks as many fitment aspects as our site does! For more information click here.

Q)  Do I need to ensure that all the technical aspects of my new wheels match my original/existing wheels?

A) Every vehicle has a range of suitable fitments, including a range of wheel diameters, widths and offsets, and there is absolutely no need to remain exactly to the original manufacturer specifications. You'll find that only a small minority our aftermarket wheels are produced in the original O.E specifications, so if you are very strict with your fitment specification this will drastically reduce the number of options available to you. You can place your trust with Rimstyle.

Q) Can I fit the wheels myself?

A) Each set of alloy wheels sold is provided with detailed fitting / care guidelines. It is very important that these guidelines are correctly followed, not only for your safety, but also to prolong the life of your new wheels/tyres. If you are unsure at any stage of the fitting procedure then our sales team will be happy to advise you by phone or email. If you are neither qualified to, nor competant/experienced in wheel fitting, we advise that your new wheels and tyres are fitted professionlly in your local area.

Q) Will I need to use my original wheel bolts/nuts?

A) With the majority of our wheels we include a FREE fitting kit, which includes a brand new set of wheel bolts or nuts, dependant on vehicle specification, and 4x Free Spigot rings (if required). There are some alloy wheels which are designed to accept the original OE wheel bolts or nuts, in which case we do not supply new bolts or nuts. This is particularly common with some Porsche and Van fitments, and we do indicate on the final product page whether the bolts/nuts are included.

Q) How do I apply for finance?

A) Our finance system operates online, so it is just a simple case of adding the products that you require to the shopping basket and selecting 'Finance' as your payment method at the Checkout stage. If your require a bespoke finance quotation setup for you (as the products you require are not available to buy online), please contact us with your requirements and we can email a link for you to apply through.

Q) How long does it take to apply for finance?

A) Generally it will only take you a few minutes to do. In some cases the application may need to be referred to the credit underwriters if a quick descision can't be made, but this is usually resolved within 24-48 hours.

Q) I've applied for finance but I need to change/amend the order, can I?

A) The best thing to do in this scenario is to contact us. If you apply again online the application will need to be referred and this will take longer (and may not be successfull). We will be able to amend the agreement for you, whether you wish to increase or decrease to total spend.

Q) Can you tell me how much a particular set of wheels / wheels and tyres will work out at per month on finance?

A) Underneath every price shown is a 'Finance Calculator' link, if you click on this then a box will appear allowing you to adjust the finance package to your needs. Live calculations are made to give you an accurate indication of the finance cost per month.

Q) When do I pay the deposit?

A) Once you have applied, and if successful, this is the point at which you pay the depsit to get the Finance underway. If you are not accepted or choose not to proceed it will not cost a penny.

Q) When will my first finance repayment be debited?

A) Finance repayments are setup via direct debit, and will be deducted from your bank account every month starting from 1 month after you have initiated the finance agreement (paid your deposit).

Q) If I email rather than call, will the response be as quick?

A) We have one of the best email response times in the industry at Rimstyle. No email is left unanswered and we endeavour to answer all emails within 1 hour of receipt, within business working hours. During peak times with excessively high volumes of emails, no email remains unaswered for more than 24hrs.

Q) Do you ship internationally, and can you make exceptions?

A) Currently we strictly ship within the UK and Ireland only, and do not ship to any other countries.

Q) Can you supply fitting accessories such as wheel bolts and nuts separately?

A) Sure, we stock almost all styles of nut and bolt heads and threads, along with spigot rings, anti-theft locks, and valves too.

Q) Do you charge a fee for processing a credit card?

A) Unlike some of the competition, we do not charge any additional fees for processing orders via credit card.

Q) Can I visit you to view the wheels?

A) We are one of the leading mail order specialist for alloy wheels and tyres in the UK, so are team are dedicated to phone and email enquiries and sales, so we do not have a viewing / face-to-face facility here at Rimstyle, but we are always on hand to discuss options, answer any questions you may have, and even supply additional images via email if required.

Q) Being mail order do you actually hold your own stock?

A) We certainly do. We hold an incredible voliume of our wheels and tyres listed online at our purpose built premises in Ashford, Kent, giving us more control over pricing, quality, choice, and also quicker delivery turnaround times.

Q) What's different about Rimstyle?

A) We are so unique in this industry, and I think if we were asked to sum up our company in 5 words, we would choose Professional, Care, Knowledge, Value and Honesty. It's a different experience and work ethic here at Rimstyle.